COURAGEOUS CONVERSATIONS

Most leaders avoid tough conversations in the workplace for fear they will be unable to handle the strong emotions that can arise from either or both parties.  The Courageous Conversations workshop explores that fear while reminding participants of the benefits to having these conversations in the workplace.  Learning tools to have these conversations well will increase the confidence of your leaders and assure that these important conversations are happening more often. 

Workshop Curriculum
​VIRTUAL  |  16 PARTICIPANTS MAXIMUM  |  90 MIN

By the end of this workshop, leaders will:
  • Know the benefits of courageous conversations and the dangers of not having them
  • Have practiced powerful techniques for entering into these conversations with confidence
  • Understand the three triggers to avoid when sharing tough messages with others
  • Have practiced ​an upcoming courageous conversation
AGENDA
  • Discover the benefits of having difficult conversations
  • Recognize the common blocks that get in the way of these conversations, as well as how to overcome them
  • Understand the underlying structure of every courageous conversation
  • Learn how to raise tough issues without triggering defensiveness
  • Explore ways to manage strong emotions - yours and theirs
  • Practice staying balanced regardless of how the other person responds

Workshop
Outcomes
  • Greater confidence in entering into courageous conversations
  • More courageous conversations happening in the workplace to drive organizational goals
  • Increased emotional intelligence across all conversations in the organization​
"Although I had previously attended leadership training and workshops on coaching, this session had a much better focus on practicing what you were learning, as you were learning it.  The final session on feedback I found to be invaluable. You are taught how to have a direct but non-judgmental discussion with another individual with the underlying driver being coaching. This series was an eye opener and completely changed the way I coach my team.”
- Senior Director, Salesforce

“Give me six hours to chop down a tree and I will spend the first four sharpening the axe.”
ABRAHAM LINCOLN