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An Axe & Arrow Workshop Menu prepared for:

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Carmel Pedroni, Learning & Development Manager
Donna Bailey, Director, Learning & Development

Sephora's Custom Menu

The below menu represents a sampling of Axe & Arrow workshops, organized by needs/topics discussed with Sephora leadership.  This Menu was last updated in February of 2026.  Each workshop is custom designed for Sephora to meet the below needs:
  • Content should be applicable across different levels within the organization.  
  • Workshops need to be flexible, interactive, and engaging to accommodate Sephora's diverse workforce, ensuring that each participant can gain valuable insights and skills.
  • Programming should build a robust foundation for employee development, fostering an environment where all can thrive and advance their careers within or beyond Sephora.

Needs/Topics (in alphabetical order):
  • Advocating for Yourself
  • Boosting Personal Confidence
  • Crafting A Compelling Elevator Pitch
  • Delivering Tough Feedback
  • Influence & Negotiations
  • Leadership Conversations
  • Managing Conflict
  • "Next Gen" Workshops

Advocating For Yourself

RISE & ADVOCATE
90 MIN  |  20 MAX
    

You want to be recognized for your contributions and get the opportunities you deserve, but often you hesitate to speak up or share your achievements. Without a clear way to advocate for yourself, your hard work can go unnoticed, limiting your growth and visibility.

Rise & Advocate will guide you through proven strategies to confidently communicate your value, navigate conversations about your career, and demonstrate your leadership. You’ll learn how to craft your personal story, choose the right moments to speak up, and use body language and tone to reinforce your message. Walk away with actionable tools to confidently advocate for yourself and unlock new opportunities for your career advancement.
  • Craft your personal value story, learn how to articulate your achievements and strengths in a compelling way.
  • Discover when and how to speak up during performance reviews, meetings, and networking opportunities
  • Practice delivering your message with confidence through non-verbal cues that reinforce your advocacy

DELIVERED 2025 Q4 (10/21)
CAREER SPARK
90 MIN  |  20 MAX

You want to proactively manage your career at Sephora, but you might feel unsure how to effectively prepare for and lead career conversations with your manager. Relying solely on your manager to guide your path can limit your growth.​

Career Spark will provide you with the skills and strategies to chart your path at Sephora. You'll learn how to prepare for and conduct productive career conversations with your manager, setting clear goals, requesting feedback, and advocating for your professional development.
  • Prepare for Career Conversations with Intention: Learn how to identify your career goals, assess your strengths and areas for development, and gather relevant information to share with your manager.
  • Request and Integrate Feedback Effectively: Discover strategies for seeking constructive feedback from your manager and using it to improve your performance and advance your career.
  • Advocate for Your Professional Development: Learn how to communicate your career aspirations, request specific training and development opportunities, and partner with your manager to create a plan for your growth at Sephora.

DELIVERED 2026 Q1 (02/12)

Boosting Personal Confidence

BOUNCE BACK
90 MIN  |  20 MAX


Most leaders struggle to remain agile, optimistic, and resilient in the face of setback. The weight of constant urgency, frequently shifting goal posts, and ambitious objectives can result in distress, burnout, and decreased performance. 

Bounce Back focuses on the mindsets needed to build emotional resilience in times of setback, challenge or change so leaders can maintain their focus, productivity, and well-being. 
  • Explore common types of work setbacks and how our mindsets affect our responses
  • Learn the methods of Cognitive Behavioral Therapy (CBT) to separate your thinking from your behavior
  • Practice three mindsets that will help you move forward quickly from setbacks
CONFIDENCE BOOST
90 MIN  |  20 MAX
    

Confidence Boost helps you exude self-assurance in every professional encounter. Even with the best intentions, self-doubt can surface through your voice, words, and body language—undermining your credibility, opportunities, and relationships. In this workshop, you'll learn to recognize these telltale signs and shift your mindset to present yourself confidently and authentically.

​Discover the three V’s and learn how to craft the story you want others to see. Don’t let insecurity hold you back; embrace the confidence that propels you forward and inspires those around you.
  • Discover your Values: Prioritize your core values to create intentionality and boost confidence in your day-to-day activities
  • Identify Self-Doubt Signs: Learn to recognize the telltale cues in your voice, words, and body language that reveal hidden insecurities and undermine your confidence
  • ​Master the Three V’s: Discover the concept of the three V’s and how to use them to project confidence and authenticity in your professional interactions

DELIVERED 2025 Q3 (09/18)
INTERNAL GLOW-UP: MANAGE YOUR SELF-TALK
90 MIN | 20 MAX

True confidence doesn’t come from a highlighter; it comes from the stories we tell ourselves about ourselves. Just like a skincare routine, our internal dialogue needs daily attention to keep us glowing. This session is your exfoliation for the soul—clearing away the dull, negative loops to reveal the radiant confidence underneath.
  • Identify Your Patterns: Take a look in the mirror to identify which voices—like The Critic, The Worrier, or The Imposter—are dulling your shine. We’ll map out exactly what triggers these stories and how they impact your vibe and performance.
  • Curate Your Routine: Learn the "Shed, Shape, Shift" technique—a powerful 3-step regimen to challenge toxic thoughts and "hire" a new internal Board of Directors (like The Coach and The Detective) to hype you up.
  • Lock in the Look: Walk away with a personalized "Inner Glow-Up" strategy, committing to one specific, science-backed action that reduces stress and builds unshakeable confidence from the inside out.

DELIVERED 2025 Q4 (10/07) & 2026 Q1 (02/11)
 

Crafting A Compelling Elevator Pitch

EXECUTIVE PITCH MASTERY (Formerly PITCH CAMP!)
90 MIN |  20 PAX


When presenting to executives or higher-ups, you have limited time to make an impact. You want to share your ideas confidently, but often nerves or over-explaining can dilute your message. Pitch Camp! acknowledges that executive presence is about brevity, clarity, and confidence.

This workshop will guide you step-by-step to develop a compelling pitch that respects leadership’s time and drives action. You’ll learn how to "bottom line" your message, adapting your delivery to land with authority. Walk away equipped with the tools to leave a memorable impression in high-stakes environments.
​
  • Master Executive Brevity: Learn the framework for stripping away the fluff and getting to the "so what?" immediately.
  • Command the Room: Discover how to use tone, pace, and body language to project confidence, even when challenged.
  • Practice Under Pressure: Deliver your message in a safe environment, receive feedback on your executive presence, and refine your pitch for maximum impact.
​
PRE-WORK:  Bring a two minute presentation to the session that pitches a change you want to see at Sephora.  Who are you targeting?  What's the change you are asking them to make?


DELIVERED 2025 Q3 (09/09)
STORYTELLING
90 MIN  |  20 PAX

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Every time a leader speaks, they struggle to be heard over the myriad of ever growing distractions in the workplace.   This Storytelling workshop will teach leaders the art of forming compelling messages through story and enable your leaders voices to stand out, be remembered and move audiences to action.
​
  • Learn the essentials of crafting a story
  • Engage in a photo storytelling exercise (crafting story arc from photos)
  • Practice storytelling and get feedback on form and delivery

​PRE-WORK:  Think of a time in your career when you experienced a setback.  Craft a story about the experience that includes the lesson learned.  Be prepared to share your story with your colleagues.

Delivering Tough Information

FEEDBACK FOR IMPACT
90 MIN  |  20 PAX


Most of us know the value of holding our teams and ourselves accountable, but we struggle with delivering feedback that results in real change. Do it the right way and performance flourishes. Do it the wrong way and morale is crushed and relationships damaged. 

​Feedback for Impact explores the science behind feedback that results in real change and provides a solid methodology for delivering feedback in the moment - giving individuals increased confidence when sharing feedback and shifting the performance culture of an organization.
  • Discuss the challenges of delivering feedback that changes behavior
  • Learn the SBIQ method for feedback
  • Practice delivering feedback that ends in a coaching dialogue

PRE-WORK:  Think of someone to whom you need to give feedback.  Who is this person?  What are you hoping will change as a result?

DELIVERED 2025 Q3 (07/08)
TRICKY REACTIONS
90 MIN  |  20 PAX


One of the more challenging aspects of working with others is learning to deal with tricky reactions to expectations setting and feedback. Your reputation as a team player will often be defined by the legacy of how you respond to others in challenging moments. 

​Tricky Reactions will identify challenging behavior in the workplace and give participants tips and techniques for responding with confidence and empathy.
  • Define the behaviors you find the most tricky to manage in the workplace
  • Explore the four key origins of these behaviors
  • Share science and best practices with Sephora specific case studies

PRE-WORK:  What workplace reactions do you find the most tricky to manage? Why?
NURTURING DIALOGUES
90 MIN  |  20 PAX


Most leaders want to connect deeply with their teams but face challenges in an increasingly virtual world that offers few opportunities for the kind of dialogues that build trust  How do leaders squeeze more connection out of every interaction with a team member?  

Nurturing Dialogues reminds participants of the value and process of leading more empathetic exchanges resulting in stronger relationships.

In just 90 minutes, participants will learn a simple, powerful process:
  • Understand the shift from debate to understanding
  • Practice asking questions that reveal emotions and motivations
  • Experience empathetic listening

Transform every conversation into an opportunity for connection.  With these skills, participants will foster trust, collaboration, and a healthier team culture.

PRE-WORK:  Who is someone with whom you want to deepen your professional relationship?  What is your next opportunity to engage in a dialogue?

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DELIVERED 2025 Q4 (12/02)
THE ART OF SAYING NO
90 MIN  |  20 MAX


You want to be a team player, but you often find yourself overcommitted or agreeing to directions that you know might not be best for the business. The ability to push back respectfully—especially with managers or executives—is a critical leadership skill. Without it, you risk burnout, resentment, and missed opportunities to offer better solutions.

The Art of Saying No provides a safe space to practice the delicate art of "positive pushback." We move beyond the fear of conflict and focus on how to assert your point of view in a way that preserves relationships and earns respect. You will learn frameworks to deliver a "no" that feels like a "yes" to better priorities, ensuring your expertise is heard even when it challenges the status quo.
  • Decode the "Yes" Trap: Identify the personal blockers and mindsets that stop you from setting boundaries or pushing back on leadership.
  • The Respectful Pushback Framework: Learn specific phrasing and tone strategies to disagree with a manager's direction without being disagreeable.
  • Practice Standing Your Ground: Engage in real-world Sephora scenarios to practice delivering tough messages and asserting your perspective with confidence and tact.

Influence & Negotiations

INFLUENCE w/o AUTHORITY
90 MIN  |  20 PAX 
​
Great leadership is built on our ability to influence others to accept and execute on our ideas.  However, most leaders get stuck using the same influencing tactics over and over and fail to develop the many other influencing muscles needed to move everchanging audiences. 

The Influence Without Authority workshop helps leaders examine the character and tactics it takes to move audiences and make real impact within their organization. 
  • Adopt the mindset of a powerful influencer
  • Master nine influence tactics that combine to generate buy-in 
  • Prepare an influence strategy and practice asking for what you want

​PRE-WORK:  Who is someone you want to influence?  What do you want to influence them to think, feel or do?

DELIVERED 2025 Q2 (05/13) & 2026 Q1 (01/27)
NEGOTIATION 101
2 HRS  |  20 PAX 

You want to negotiate effectively to achieve the best possible outcome, but often you feel unprepared or unsure how to create and claim value. Without the right tools, negotiations can feel uncomfortable or result in less favorable results.

This 2 hour introductory workshop will equip you with essential negotiation concepts, strategies, and confidence to approach deal-making more effectively. You'll learn about BATNA (Best Alternative To a Negotiated Agreement), reservation price, and ZOPA (Zone of Possible Agreement), and practice applying these concepts in a condensed, hands-on activity.  Walk away with a foundational understanding of negotiation principles and practical tips to enhance your negotiation skills.
  • Grasp the Fundamentals of Negotiation: Learn the key elements of successful negotiation, including understanding interests, identifying leverage, and setting realistic goals.
  • Prepare Key Negotiation Leverage Points: Discover how to define your BATNA (Best Alternative To a Negotiated Agreement), reservation price, and ZOPA (Zone of Possible Agreement), to set a clear strategy before entering discussions.
  • Practice Value Creation and Claiming: Participate in a streamlined negotiation exercise to practice creating value, claiming your share, and building confidence in your negotiation abilities.

NEGOTIATION ESSENTIALS
3 HRS |  20 PAX 

You want to negotiate effectively to achieve the best possible outcome, but often you feel unprepared or unsure how to create and claim value. Without the right tools, negotiations can feel uncomfortable or result in less favorable results.

This 3-hour workshop will guide you through essential deal-making strategies, including how to prepare a BATNA (Best Alternative To a Negotiated Agreement), identify your reservation price, and understand your ZOPA (Zone of Possible Agreement). You’ll learn how to apply these concepts in real-time, armed with practical steps to set clear boundaries and opportunities for value creation. Through a focused case study, you will practice negotiating, claiming value, and expanding the deal in a quick, hands-on session. Walk away with the confidence and skills to approach negotiations strategically—and come out ahead.
  • Learn how to prepare key negotiation leverage points, including BATNA, reservation price, and ZOPA, to set a clear strategy before entering discussions
  • Apply these tools in a practical HBR case study to practice negotiating, creating value, and claiming your share effectively
  • Develop confidence in your ability to approach real negotiations strategically, with a clear plan and the skills to achieve favorable outcomes

​PRE-WORK:  Read the case study in advance of attending the class.  Come prepared to negotiate on your behalf.
  

Leadership Conversations

THE COACHING CONVERSATION
90 MIN  |  20 PAX


You want to support others’ growth and unlock their potential, but you’re unsure what effective coaching really looks like or when the right opportunities to use it arise. Without clear guidance, you might miss the mark and fall into advising or teaching. 

​The Coaching Conversation workshop will introduce you to the true essence of coaching—exploring what it means, when it’s useful, and why it’s a powerful tool for development. You’ll learn the four essential elements that make a coaching conversation impactful and how to apply them in real interactions. Through a hands-on practice, you’ll coach a colleague in a real-life scenario, gaining confidence and experience. Walk away ready to foster growth with clarity, purpose, and skill.
  • Question what it means to coach, when and why it is useful
  • Learn the four key elements of a good coaching conversation
  • Practice your coaching in a real-life coaching session with a colleague
THE CAREER CONVERSATION
90 MIN  |  20 PAX


Most leaders want have meaningful career conversations that inspire growth and engage their people. But a lack of upward mobility can make these conversations feel strained.

The Career Conversations workshop will help you understand common barriers to impactful career discussions and introduce tools like coaching techniques and the career matrix to help your team overcome these obstacles. You’ll learn how to unlock hidden barriers and create a clear, actionable map for career development. Through practice, you’ll conduct a powerful, motivating career conversation that builds trust, clarity, and momentum. Walk away equipped to turn career discussions into opportunities for real progress and engagement.
  • Discuss challenges to powerful career conversations
  • Use coaching and the career matrix to help the team unlock barriers and map their path forward
  • Practice a powerful career conversation

Managing Conflict

NAVIGATING RESISTANCE
90 MIN |  20 PAX


When met with resistance, most people instinctively retreat or put up a fight - both responses threaten business relationships, our reputation, and our results. To be seen as an influential thought partner and trusted peer, we need to learn how to navigate through resistance effectively. 

​Navigating Resistance will talk about what to do when you find yourself caught between competing objectives or when put under pressure. Learn how to shift your mindset towards your partner, ask the kinds of questions that get under the surface of resistance, listen with empathy, synthesize similarities and differences, and confidently assert your ideas and views. Leave this session seeing resistance as an opportunity to deepen your relationship with stakeholders and business partners.
  • Share your experience with resistance, where you are experiencing it and what makes it challenging
  • Explore the Thomas-Kilmann Conflict Mode Instrument to determine you preferred mode of managing resistance
  • Learn the SALSA method to shift mindset, ask questions that dig below the iceberg, listen for what matters, summarize back similarities and differences and respectfully assert you POV when facing resistance

​PRE-WORK:  Think of a current situation in which you are experiencing resistance.  With whom are you experiencing the resistance?  What is your POV? What is their POV?  What is the best possible outcome of your next conversation?

DELIVERED 2025 Q3(08/05)
NAVIGATING RESISTANCE - The Extended Version
3 HRS  |  20 PAX

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Resistance is the starting point of most great leaps forward, depending upon how you perceive and handle it.  Handled the wrong way, it becomes a stubborn obstacle to your individual progress, but handled the right way it can create better collaboration and innovative outcomes.

​This 3-hour workshop explores the up-side of resistance and provides a framework to explore differences in a way that improves relationships and creates better results.  Don't let unresolved conflicts disrupt teamwork and achievement.  Gain the confidence and tools to transform resistance into collaboration, enhancing team cohesion.
  • Share your experience with resistance, where you are experiencing it and what makes it challenging
  • Explore the Thomas-Kilmann Conflict Mode Instrument to determine you preferred mode of managing resistance
  • Learn the S.A.L.S.A. dialogue model to shift mindset, ask questions that dig below the iceberg, listen for what matters, summarize back similarities and differences and respectfully assert you POV when facing resistance
  • Practice using the model on your own scenarios
  • Collaborate on your approach to a typical Sephora Case Study

PRE-WORK:  Think of a current situation in which you are experiencing resistance.  With whom are you experiencing the resistance?  What is your POV? What is their POV?  What is the best possible outcome of your next conversation?

Supporting Productivity

Fuel Your Focus
90 MIN |  20 PAX


You aim to achieve greater productivity and efficiency in your dynamic work environment, but mental barriers and procrastination often impede your progress. Without effective strategies, your team’s potential remains untapped, possibly affecting performance and innovation.

Fuel your Focus ​will guide you to identify personal productivity blocks and unpack the types of procrastination that hold you back. You’ll learn to reframe negative thoughts, visualize success, and set actionable, achievable goals. By harnessing these strategies, you’ll pave the way for increased focus and output, transforming challenges into opportunities for excellence.
  • Identify Personal Barriers: Begin by exploring and categorizing personal productivity barriers, learn the power of shifting into a proactive mindset to get into action.
  • Understand Your Procrastination: Identify the 5 types of procrastination and make a plan to move through the ones that haunt your progress.
  • Explore Tools & Techniques: Collect three researched best practices along with valuable tools & techniques from your colleagues that you can immediately put into practice.

​PRE-WORK:  What is a current project/task that you continue to put off?  

DELIVERED 2025 Q4 (11/11)
Maximize Your Meetings
90 MIN |  20 PAX


You want to make a positive impact in meetings, but you sometimes feel unprepared or unsure how to effectively contribute your ideas. Without effective meeting skills, valuable time and opportunities for collaboration might be missed.

Maximize Your Meetings will equip you with the tools and strategies to make every minute count. You'll learn how to prepare for meetings with purpose, contribute effectively, and ensure meetings are productive and impactful.
  • Prepare for Meetings with Purpose: Learn how to set clear objectives, create effective agendas, and gather the information you need to contribute meaningfully.
  • Contribute Effectively in Meetings: Discover strategies for active listening, clear communication, and persuasive presentation of your ideas.
  • Facilitate Productive Discussions: Learn techniques for guiding discussions, managing time, and ensuring that meetings stay on track and achieve their objectives.

​DELIVERED 2026 Q1 (02/17)

"Next Gen" Workshops

Spark Your Innovation
90 MIN |  20 PAX


You're bursting with ideas, eager to contribute to Sephora's innovation, but feel unsure how to channel your creativity and make your voice heard. Without a framework for idea generation, your potential contributions might remain untapped, hindering your growth and Sephora's innovation pipeline.

Spark Your Innovation will provide you with practical tools and techniques to unlock your creative potential and generate ideas that can benefit Sephora. You'll learn to break down creative blocks, brainstorm effectively, and confidently share your ideas.
  • Break Down Creative Blocks: Learn to identify and overcome common mental barriers that stifle creativity, opening the door to new perspectives.
  • Master Brainstorming Techniques: Discover various brainstorming methods tailored to the beauty industry, enabling you to generate a wide range of innovative ideas.
  • Pitch Your Ideas with Confidence: Practice presenting your ideas in a supportive environment, gaining valuable feedback and building confidence in your ability to contribute.
Silo Buster
90 MIN |  20 PAX


Sephora moves fast, but sometimes our teams move in parallel rather than together. "Siloed thinking" and a lack of communication between departments can lead to duplicated work, missed handoffs, and frustration. You want to collaborate, but you aren’t sure how to break the ice or align with teams that have different priorities and styles.

Silo Buster is designed to bridge the gaps between functions. This session focuses on the mechanics of cross-functional work—how to initiate communication early, align on shared goals, and translate your team's needs into language other departments understand. We will move beyond general teamwork tips and tackle the specific friction points that happen when teams try to work together.
  • Diagnose the Silo: Learn to spot the early warning signs of disconnected teams and the "us vs. them" mentality.
  • Bridge the Gap: meaningful connection strategies to initiate collaboration with other departments before friction occurs.
  • Cross-Functional Translation: Practice adapting your communication style to influence and align with colleagues who have different functional priorities.
Modern Networking
90 MIN |  20 PAX


You recognize the importance of networking, but you might feel uncomfortable or unsure how to build meaningful connections within Sephora and the broader industry. Without effective networking skills, you might miss out on valuable opportunities for career growth and professional development.

Modern Networking will demystify networking and provide you with practical strategies for building genuine connections within Sephora and beyond. You'll learn to initiate conversations, build rapport, and leverage your connections for career advancement.
  • Initiate Conversations with Confidence: Learn to approach networking opportunities with ease and start conversations with people you don't know.
  • Leverage Your Network for Career Growth: Learn how to use your connections to explore new opportunities, gain valuable insights, and advance your career goals.
  • Build Rapport and Create Meaningful Connections: Discover strategies for building genuine relationships and fostering lasting connections.
Future-Proof Your Career
90 MIN |  20 PAX

The beauty industry is constantly evolving, and you want to stay ahead of the curve and develop the skills needed to thrive in the future. Without a plan for continuous learning and professional development, you might fall behind, limiting your career potential.

Future-Proof Your Career will help you identify and develop the skills needed to thrive in the rapidly evolving workplace. You'll focus on adaptability, continuous learning, and personal growth, ensuring you're prepared for the challenges and opportunities ahead.
  • Identify Emerging Trends in the Beauty Industry: Gain a deeper understanding of the forces shaping the future of the industry and the skills needed to adapt.
  • Develop a Plan for Continuous Learning: Learn how to identify areas for skill development and create a plan for ongoing learning and professional growth.
  • Embrace Adaptability and Resilience: Develop the mindset and skills needed to navigate change, overcome challenges, and thrive in a dynamic environment.

The Authentic Leader
90 MIN |  20 PAX

You want to be seen as a leader, but you struggle with your own sense of style and what makes you stand out. You want to inspire those around you, but don't know how to start.

The Authentic Leader will teach you to tap into your values, strengths, and passions, and learn how to bring your best self to work.
  • Assess your values: Learn how to identify and showcase your values in the workforce.
  • Lean into your stengths: Determine your individual skills, and how to incorporate them into your work
  • Discover your passions: Learn how to combine your talents and passions, so that you can be a confident leader, who knows how to stand out.
Manager Whisperer: Speak Their Language, Get Results
90 MIN |  20 PAX

You want to build a strong working relationship with your manager, but sometimes you feel unsure how to approach them, ask for what you need, or share your ideas effectively. Without clear communication strategies, your relationship with your manager might feel strained, hindering your growth and limiting your impact.

Manager Whisperer will equip you with the skills and strategies to confidently and effectively communicate with your manager, build a strong working relationship, and achieve your professional goals. You'll learn how to prepare for conversations, ask effective questions, deliver constructive feedback, and proactively manage your relationship.  Walk away with practical tools and techniques to foster open communication, build trust, and create a productive and rewarding partnership with your manager.
  • Prepare for Effective Conversations: Learn how to plan and structure your interactions with your manager, setting clear objectives, gathering relevant information, and anticipating potential questions.
  • Communicate with Clarity and Confidence: Discover techniques for articulating your ideas, expressing your needs, and delivering constructive feedback in a clear, concise, and professional manner.
  • Proactively Manage Your Relationship: Learn how to build rapport, foster open communication, and address potential issues before they escalate, creating a positive and productive working relationship with your manager.


Pricing

AXE & ARROW 2025 PRICING
VIRTUAL
DELIVERY
​F2F
​DELIVERY
WORKSHOP (90 MIN - 2 HRS)
  • Pre-Work Survey and analysis
  • Customized content - Expert delivery
  • Handout
  • Feedback dashboard
$3,190
$4,070
WORKSHOP (2 HRS - 3.5 HRS) 
  • Pre-Work Survey and analysis
  • Customized content - Expert delivery
  • Handout
  • Feedback dashboard
$4,290
​$4,600​
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